| [Residential]
[Small Business]
[Corporate] |
| Residential
Customer Testimonials |
|
"Hi - I just wanted to let you know
that I have never had such great service. The
technician arrived EXACTLY at the appointed time - do
you know how rare that is? I didn't have to wait around
in between two given times (of course they always come
at the very, very end of the time period). The
technician was prepared, friendly and knowledgeable. No
more pop-ups!!!!!!!! My computer is mine again!
THANK YOU!!!!"
|
|
-- Jeanine Copperstone, Mesa AZ |
|
"My home computer was near a dead stop
because of virus contamination. Your representative
Kevin Brown showed up right at the promised time (late
Saturday afternoon!). He reformatted my hard drive,
reloaded Windows XP and got my internet/e-mail
reconnected in one hour!! Fantastic service. I have
already recommended your service to friends.
Congratulations on running such a
"well-oiled machine"."
|
|
-- Martin Wirt, Chandler AZ |
| "I
want to thank "Geeks on Time" once again for rescuing
our computer and our sanity! Your tech was the best. He was
patient, kind and took the time to explain everything he was
doing each step of the way. Our system was locked up tighter
than a drum, and he finally found the key to unlock it. Thanks
to GeeksOnTime, we're back up and running and we couldn't
be happier. I would highly recommend your company to our friends
and family for their computer needs. " |
| --
Jerri & Richard Pester, Phoenix AZ |
| "I
wanted to compliment you on your entire staff. I was stressed
and worried about my laptop. I feared the Hard Drive was gone
... along with all my data. Your technician was terrific.
Calm, pleasant, and professional, he figured out the problem
in a half hour and then spent another hour or so working with
me to make sure the system was stable and backing up all the
data. He was absolutely terrific. Thanks for a great service!
" |
| --
Francine Love, NYC |
|
"I just wanted to let you know that your technician
did a great job fixing my computer last night. Very
professional, great attitude, and explained what he was
doing as he went along so that I could understand the issues
and learn a little more about how my computer works.
I've never used a service like this before and was very
pleased with how it worked from setting up the appointment
to the actual appointment." |
|
-- Rheta Barnes, Atlanta GA |
| "You
guys were wonderful. Can't tell you how much we appreciate
your good service and great attitude. Thanks so much." |
|
-- Ethel Brooks, NY NY |
| "I
am a very happy customer!! Your technician, was excellent! Thank
you very much, keep up the good work!! " |
| --
David Lee, Flanders, NJ |
| "Thank
you for all your help! It was a pleasure to work with GeeksOnTime.
If I ever have any problems I will be calling on you again.
It is nice to know that there really is good tech help out
there at a fair price." |
--
Amanda E. Englewood, CO |
| Small
Business Customer Testimonials |
"My
partner and I are very pleased with your service and the competency
of your technicians . Thank you for your time and being there
in our time of need. We will be sure to refer you to anyone
we know that needs computer
help. Thank you again for getting my business back on track." |
| --
Saskia Melby,
Melby Consulting, San Diego, CA |
"I
just wanted to thank you guys your service is the best around
I honestly would never hire another company beside you guys
again. You guys are on time and you know what your doing.
I had a guy here one time before I found you guys who took
4 hours to fix a problem without success that took your technicians
no time at all.
I have now called you numerous times with all sorts of problems
that were fixed immediately, some I did not even think were
fixable. I had one computer I thought was finished but after
your guys worked on it for like 30 minutes it was working
better than my new ones. You guys also saved me from a virus
that spread throughout our network, again fixed ASAP .
If you ever have a client in doubt or needs a reference please
feel free to have them contact me. Your company is the most
professional company I have ever dealt with. |
|  --
Carlo K. Oddo
Talent 2K Phoenix AZ
|
| "I
would like to thank you for your help with the computer of
our estimator. I was very pleased that your tech was able
to do the job in about 10 minutes instead of the quoted 4
hours. I also appreciate the fact that you told me about ways
for me to attempt this myself so that I may try to fix the
problem on my own but, I did feel safer having your tech come
out and do this. Thank you again." |
| --
Vickie B. Wyman,
STI Painting Contractors, Inc. Alexandria VA |
| "GeeksOnTime
offers fast service at reasonable prices. Everyone we deal
with is friendly and helpful. They assign the same technicians
to our office so each is familiar with our hardware and systems.
GeeksOnTime is a pleasure to deal with when we have computer
problems. I recommend them with pleasure." |
| --
Denise Marcil, President
Denise Marcil Literary Agency, NYC |
| "I
just want to tell you that although we didn’t end up needing
your services this time (found it was a disconnected cable)
we are keeping your number and information handy because we
will use your services the next time we have a computer problem.
Your customer service can NOT be beat!" |
|  --
Tammy Bollinger,
ClearTraffic.com
|
| Corporate
Clients Testimonials |
"I
just want to take a minute to thank you and the rest of
your staff for your services. Geeks On Time will definitely
be used and recommended by myself and our company in the
future. With 13 locations spread wide across the U.S. and
a limited I.T. budget, your services have proven to be invaluable.
I’ve already used these services at 4 or 5 of our
locations and will most likely eventually have utilized
GOT at all locations.
Talk about saving money! When I thought I was going to have
get on a plane and take a trip, you came to the rescue.
When I had a problem, your company was quick to exercise
a satisfaction guarantee. The customer service that I have
experienced from yourself, Daniel Matalon and everyone else
at Geeks On Time has been totally unmatchable in the industry.
I’ve used many technicians contracted “long
distance,” but never with the success and total satisfaction
that I’ve received from Geeks On Time.
Thanks for making my life as an I.T/MIS Director so easy."
|
 --
Wayne Hernandez
Director, Information Technology/MIS
JCI, Jones Chemicals INC
|
| "The
work of your technicians has been excellent in every location
but what has really made your service so valuable is the
excellent reporting we receive. These detailed reports have
made it possible for us to get SLA refunds from one of our
vendors that has saved us a great deal of money. |
|  --
Sean Finnelle,
The White House Inc.
|
| "I
honestly don't know how my department would have been able
to support our programs without Geeks On Time. You have
been absolutely outstanding in managing the setups, incident
calls (both emergency and otherwise) and other required
support issues." |
|  --
Greg Nicholson,
Envision EMI
|
| "You
guys did an awesome job for us. We called you on a Saturday
morning for a same day appointment for one of our clients
in dire need and you came through. We did not expect to
find a Linux skilled technician that quickly on a Saturday.
Thanks for making us look good!" |
| --
Todd Schroeder,
West Coast Retail Systems |
